FAQ |
| The site looks different on my computer. It is a lot bigger (or smaller) than I think it should be. What can I do? |
| I need to find information on a particular topic. How can I do that? |
| How can I save this site so that I do not have to re-type the long site name? |
| How can I easily see how the site is organized? |
| Is the site accessible to those with special needs? |
| I found what I believe to be an error. How can I report it? |
| I need to find reliable information on the Catholic faith. Where can I look? |
| What are the recommended settings for my computer and browser? |
Answers |
| The site looks different on my computer.
It is a lot bigger (or smaller) than the demonstration I saw. What
can I do? The site may appear larger or smaller based on your display (monitor) resolution. Changing the resolution is easy, but will affect how everything you view appears. A higher resolution will make things appear smaller on the screen, but there will be more room for images such as multiple screens open at the same time. A lower resolution will make things appear larger on the screen, and the resulting image will take up more space. On a Windows PC, go to Start, Settings, Control Panel, Display, Settings. Note the setting in the "Screen Area". Move the slider to the right or left. Click Apply and OK. You can repeat the process to return the display to the original settings. On a Mac, go to the Apple Menu, Control Panels, Monitors. Note the resolution. For either the PC or the Mac 800 X 600 is recommended. 
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| I need to find information on a particular
topic. How can I do that? Clicking on any selection on the menu will either bring you to the requested page or present a selection of pages related to the topic. Clicking the selection again will collapse the menu. If the menu does not get you where you want to go, try the Site Map found under About This Site. The Search capability allows you to type a word and returns every occurrence of that word on the site. The Resources and Links page lists many web sites that are recommended to you. Some of these sites also have many links to related web sites. You will notice that each link outside of our site will open in a new window. If desired, you may want to maximize the new window to better view the linked site. Happy browsing!
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| How can I save this site so that I do not
have to re-type the long site name? The complete site name, http://ourladyofgoodhelp.org, is called a URL or Uniform Resource Locator. You will save this URL and then clicking on the saved entry will get you back without any further typing. The method for saving the URL is different for each browser. Using Internet Explorer (IE), select Favorites, Add to Favorites, then click on the folder where you want to save the site. Using Netscape, select Bookmark, Add Bookmark. Using America On Line (AOL), choose the Add to Favorite Places command.
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| How can I easily see how the site is organized? Go to the Site Map found under About This Site.
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| Is the site accessible to those with special
needs? We have tried to maintain the standards adopted by the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines to provide for web content accessibility to those with special needs. This should allow a person to use a screen reader to access the site. The standards followed include:
If you have any difficulty with access to any site content please notify us of the problem. See the Contact Web Team page for information about sending the Web Site Team an email or call the rectory at 568-5272 and leave a message about how we can contact you.
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| I found what I believe to be an error. How
can I report it? Go to the Contact Web Team page. This page describes how to send us an email reporting the error. We appreciate your help in reporting any problems.
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| I need to find reliable information on the
Catholic faith. Where can I look? Our Resources and Links page provides many resources, identifying the type of content associated with each one. The best way is to go to a likely site and browse. All sites are indexed and many sites have search capabilities. If you can't find what you are looking for, send us an email at webteam@ourladyofgoodhelp.org. Perhaps we can help.
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| What are the recommended settings for
my computer and browser? This is not a simple question to answer, because there are many settings on a computer that control Internet access, screen display and browser functions. Here are some general guidelines. We are not experts in every type of computer and browser, so consider this information only a starting place.
Windows Computers
Mac computers
Internet Explorer (IE) browser
Netscape browser
America On Line (AOL) browser
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